Policies
At Eduinx, our priority is to ensure every learner receives a high-quality, well-supported, and transformative learning experience.
To maintain academic excellence and operational planning, this Refund, Deferral & Cancellation Policy outlines how enrolments, cancellations, and changes are managed across all Eduinx programs.
Our policy is designed to be transparent, fair, and fully aligned with applicable Indian laws, while ensuring smooth delivery of our programs.
When a learner enrols in an Eduinx program, a series of academic and operational activities begin immediately, including:
These are essential components of our service delivery.
Therefore, program fees become non-refundable once enrolment is completed, regardless of:
This approach ensures consistency, fairness, and the ability to plan high-quality sessions for all cohorts.
Refunds are considered only where specifically mentioned in Eduinx’s published policies or when required under applicable Indian law.
Refund requests based on personal circumstances, change of preference, non-attendance, or delayed participation do not fall under refundable situations.
Our aim is to maintain complete clarity while balancing academic commitments and operational integrity.
We understand that unforeseen situations may occasionally arise.
Learners who are unable to continue their program due to unavoidable reasons may request a one-time deferral to a future batch.
Deferrals are subject to:
Once a deferral is granted, no refunds will apply for the original or deferred cohort.
Non-attendance does not affect the terms of this policy.
Refunds cannot be issued for reasons such as:
These scenarios are common in adult learning environments and are respectfully accommodated through our flexible learning access, not through fee reversal.
When a learner enrols using an EMI, loan, or financing plan, the financial arrangement is exclusively between the learner and the lending institution.
Eduinx is not authorised to amend, postpone, or cancel EMIs once the loan is processed.
If any academic refund is approved (as per policy), it will be issued directly to the learner. The learner is responsible for closing or adjusting their loan with the financier.
Some Eduinx programs include placement-linked refund commitments governed by separate Placement Guarantee Policies.
These placement-related terms are independent from the academic refund policy and continue to operate under their respective conditions and timelines.
For documentation and audit compliance, all refund, cancellation, or deferral requests must be submitted in writing to:
student.affairs@eduinx.com
Requests made via phone calls, WhatsApp, SMS, or social media channels cannot be processed.
Our support team will respond promptly and guide you on the next steps.
Eduinx may update this policy periodically to reflect academic, regulatory, or operational enhancements.
The version published on the official Eduinx website will always serve as the valid and applicable policy.
We are committed to providing a respectful, transparent, and learner-centric environment.
This policy is intended to ensure fair practices for all learners while maintaining the quality and continuity of our programs.
For any clarification or support, our team is always here to assist you:
Please email: student.affairs@eduinx.com
Monday to Friday | 10:00 AM – 6:00 PM IST
